Waypoint Child Psychiatry (“we,” “us,” “our”) respects your privacy. This Website Privacy Policy explains how we collect, use, and protect information submitted through our website (the “Site”).
This policy applies only to information collected through the Site. It does not replace our Notice of Privacy Practices, which explains how we handle protected health information under HIPAA.
Information you provide through our Contact Form
When you submit the Contact Us form, we may collect:
Child first and last name
Parent or guardian first and last name
Child date of birth
Email address
Phone number
Questions or comments you type into the form
Please do not submit sensitive medical or insurance information through the website form. For example, do not include diagnoses, medications, Social Security numbers, insurance member IDs, or detailed clinical history.
Like most websites, our server may automatically record limited information when you visit the Site, such as:
IP address
Browser type and device information
Date/time of access
Pages requested
We use this limited information for basic website operations, security, and troubleshooting.
We use information collected through the Site to:
Respond to your inquiry
Contact you about next steps for scheduling or general questions
Maintain the security and integrity of the Site
Comply with applicable legal requirements
When you submit the Contact Us form, the information you enter is sent to Waypoint Child Psychiatry by email. Email is not always a fully secure form of communication. For your privacy, please keep messages general and avoid including sensitive medical details in the comments field.
We do not sell your personal information.
We may share information only in limited situations, such as:
With service providers who help us operate the Site and support communications (for example, website hosting and form or email delivery services). They may access information only as needed to provide services to us.
For legal or safety reasons if required by law, court order, or to protect the rights, safety, and security of our patients, staff, and business.
Business transfers if we are involved in a merger, acquisition, or sale of assets. Information may be transferred as part of that transaction.
Website messages can contain health-related information, even if you do not intend them to. For that reason:
Do not use the Contact Us form for emergencies.
Do not include sensitive details in the message box.
Submitting a website inquiry does not establish a provider-patient relationship.
If you are experiencing an emergency or immediate safety concern, call 911 or go to the nearest emergency room.
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site. However, no website or email transmission can be guaranteed to be completely secure.
We retain website inquiry information for as long as necessary to respond to your request and maintain appropriate records, unless a longer retention period is required by law.
This Site is intended for parents and legal guardians. We do not knowingly collect information directly from children without parent or guardian involvement. If you believe a child has submitted information to us directly, please contact us.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
If you have questions about this Website Privacy Policy, contact us:
Email: waypointpsychiatry@gmail.com
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